Connecting the world’s greatest companies to their customers
Spring launch 2025
Our latest AI-powered innovations
Dovetail’s AI brings every piece of customer feedback into one place and makes it instantly actionable.
Projects
Data in, intelligence out. Powered by AI.
Automatically turn customer conversations, docs, and surveys into actionable insights that power your strategy. Agentic chat gives every team instant access to the intelligence they need to influence every decision.
Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.
Eric Liu
Product Manager
With Dovetail, the work we’ve done in the past is always available so that the work we do in the future isn’t redundant.
Roy Olende
Head of UX Research
Channels
Hear the voice of your customer in messy product feedback
AI continuously organizes mountains of support tickets, NPS scores, and reviews. Our agents alert you of problems, track trends, and help you build better products.
Channels has helped us uncover important themes for improvement in customer feedback without going through tens of hours of manual analysis.
Rody Van Vianen
Senior Product Marketing Manager
Powering critical decisions at the Fortune 500
A scalable and secure solution trusted by the world’s leading organizations. Build a culture of customer-centricity across every team.
Protect privacy
Instantly blur video, audio, and text to protect confidential data.
Map your organization
Organize work by team, product, or project with customizable folders.
Standardize best practices
Global tags and templates help to get the most value of every customer interaction.
Controls to meet any requirement
Custom data retention, access controls, SSO, and more make it easy to empower everyone with insights.
Centralize every touch point
Integrate Dovetail with your team’s stack and create a single source of truth for every piece of customer feedback.
For product managers
Turn your customer conversations into insights your team will get behind.
Learn moreUnlock customer intelligence for your organization
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